[Resolved]  Samsung India — washing machine

Address:

Jaipur, Rajasthan, 302012

I had request on customer care number to repair my washing machine on 1st feb2020. Customer care assign a mechanic mr. Ajay for the same.
On monday 32d feb 2020 he visited my house and check machine and confirm that washing motor is not working and need to change. One day later he came with new motor and start fitting the same. During fitting the motor he broke base part of machine. Then he temporally past the same and said if you face trouble then call me. At the same day i register my complaint (Complaint no. [protected]) to call centre also. Now water is passing from the machine. So i need to change the particular part of my machine. I have the same in hand written by mechanic.

Please resolve this issue on urgent priority else i will move to consumer court.