[Resolved] Samsung India — washing machine comp. no. [protected] dt. 7.8.2017

DrAnil Kapoor

from Durg, Chhattisgarh

Address:

Indore, Madhya Pradesh, 452001

With to above it is regretted to inform you that, the complaint remains unattended till no. The technician assigned (Mr. Mubashir) on calling not only refused to come also told that matter may be reported to the higher officials. On calling on your toll free no. Again & again only answer received was " matter has been reported to higher office & the problem will be soled within 24 hrs. Let me tell you that mr. Mubashir has behaved in the same manner few months ago.

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Sep 24, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd