Myself anoop, i am extremely sorry to tell you about your poor service quality which i got recently.
I had purchased a samsung washing machine around 5 years back (Model no. Wa82bslec/tl, ser no. W0235pdd800894t) and almost 2 weeks before the machine goes down and i had registered complaint with the authority dated 05.03.2019 (Complaint no. [protected]) and after continues reminders they attended the issue today (14.03.2019) and they given a note that its a problem of pcb issue & "board not giving supply to inlet valve". Service person told that samsung themselves stopped the production of such pcbs and same we have to arrange from somewhere else as the same available in open market. The fellow charged service fee without solving the issue even after so much of reminders.
What customer service you people offering...???
First of all the genuine parts itsel[censored]navailable with you... Secondly your service person charging fee without solving the issue.
I hope its better to go for duplicate parts instead asking for your esteemed service.
I want to make it solved this issue from your end or else what should i do with this... Expecting your action on this issue. Was this information helpful? |
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