[Resolved] Samsung India — washing machine complaint not solved.. very bad service.. its under warranty

gkbinith

from Adur, Kerala

Address:	Pathanamthitta, Kerala, 691551
Website:	samsung

My washing machine which is 7 months old is not working well.2 weeks before i booked a complaint in nearby service centre but they didnt even come to check the problem.. I had contacted service engineer sadikh [protected] 3 times but he didnt come yet.. First time im experiencing this type of behavior from samsung.. Im using many products of samsung but for first time facing a complaint with their product.. I thought the service of samsung will be good so only i bought their product..

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Oct 17, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd