[Resolved] Samsung India — washing machine repairs from service center but problem not resolved

sandeep.thakur

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110032

There is problem in my front loaded washing machine i have complaint the engineer visit and said the drum of washing machine will change after period of one month they delivered washing on 5/09/2017 i have paid bill of rs 7000. After few days same problem occurs than i have complaint on 22/09/2017 customer care the service request no. Is [protected] the service engineer has been assigned contact no. [protected] is not picking the phone and i complaint than on 25/09/2017 on costumer care they sad your problem will resolve same day but the situation is same as first day there very disappointing the costumer not getting any response from samsung and your service center in patparganj delhi.

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Nov 4, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd