[Resolved]  Samsung India — washing machine service

I purchased a washing machine and it is under warranty. The service engineer had a look at samsung site and has confirmed it. Unfortunately i lost the bill. The engineer is insisting for the bill for service. I tired to reach out samsung, but they are denying the service. Please help

Model: wa65k4200ha
Serial no: 03js5pbh601786a
Item: washing machine
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Apr 18, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

No proper solution at all pls get my fund back o dong want that product at all.
Samsung India Customer Care's response, Mar 15, 2019
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Dear sir mai amazone se samsung glaxi m10 lia tha 1/03/2019 ko jo av charjing ka problam dikha rha h plies aap replica karwa detect to acha hota plies (amazone order id[protected]
May name umakant shaw
Mobile [protected]
Email [protected]@gmail.com

Samsung India Customer Care's response, Mar 15, 2019
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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