[Resolved]  Samsung India — wireless charger

Sir
I purchased a samsung galaxy s8+ by pre booking through one of your authorised outlet at silchar, cachar, assam. Bm squarre. But i did not receive my wireless charger. I didn't receive any satisfactory response from galaxy team also after submitting all the documents they asked for.

Lastly, i submitted a complaint giving details in this forum on 19-07-17. Your outlet, bm squarre called me to submit my galaxy app to you for solving the problem. I submitted my galaxy app on 24-07-17 through them. Till date no response from your side.

Just now, when i recheck the complaint of 19th july 17 surprisingly, it was remarked as resolved.

I have not been bothered about your free wireless charger but your attitude and mind set. If i am correct that l have been tricked by obliging to send my my galaxy app, then i pity for you.

If people like you continue to serve, then in my humble opinion, you can sink not only the samsung company but also it's parent country ie south korea.
Jai hind.
Yours faithfully
Ng. Surendra singh.
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Sep 25, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Aug 23, 2017
Updated by Surensingh
My mobile no is [protected] and email address is [protected]@gmail.com. The mobile was never registered at customer care centre .
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