[Resolved]  Samsung India — worst service

Address:144008

It is brought to your kind attention that we have purchased an invertor ac model no;ar12hv5nbwknna in the month ofmay 2014. Having serial no;oaywpdbf100202w. But now from 05/04/2017 onwards we are continuosly facing problems in respect of cooling continuosly and have already spent around 15000/rs for cooling issue and still the issue remains unsolved. I have continuosly using a/c's of lg company for around eight years and have not spent even a penny for its repair. I have purchased invertor a/c for cutting down my electricity bills but at the same time i have spent huge amounts on its repair and on its cost. I am totally dissappointed by your invertor a/c and suggest others not to buy samsung invertor a/c, s which is to much expensive in the form of repair and cost.. Now i request you to please pay attention to this matter so that it may be pefectly repaired and we should not face problems at regular intervalin future
Was this information helpful?
No (0)
Yes (0)
Oct 7, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2017
Samsung India Customer Care's response
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Iam Fed Up With The Services Of Your Samsung Service Centre I Bought A Phone But Cant Use it For Long Time Visiting again and again at your service centre in punjab ludhiana but there is not any solution according to me the samsung product is very very bad product and his customer service centre services is also very very bad
Samsung India Customer Care's response, Sep 13, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18896
    Pending
    0
    Resolved
    11183
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information