[Resolved] Samsung India — worst service with samsung service center tirupati

narendra prasad tupakula

from Bhongir, Telangana

Address:	Chittoor, Andhra Pradesh
Website:	SAMSUNG

I have puchased smart samsung tv 48 inchs with no ua48h6800arlxl-panal on 02/10/2014. But since 3 weeks my tv display is not working. I have lodged complaint through samsung toll free number and a man from samsung service center tirupati came and said that some t-board problem and he will rectify with in 6 days. Now already 20 days over but no body responding not even lifting my phone and even i made complaint to senior manager of service even he is not responding. Samsung is most worst company regarding service. While promoting they will say that service center is at our doorstep now they are not even supporting us and cheating us

T narendra prasad
Ph [protected]

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Oct 1, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd