[Resolved]  Samsung India — worst technical support

Address:

Thane, Maharashtra, 421201

This is to inform you that the service you are providing in dombivli (E) mumbai is the worst service my cell phone is having some charging issue so i visited your samsung service centre (29th may 2018) and they told me that they will replace that part as this phone is in warranty and they told to me that i have to keep my phone one day with them i said ok and next day (30th may) again i visited to get my phone they give me my phone without checking anything, so i take my phone and went i can’t able to check as the battery was dead so when i come to office and check so there was a new issue the below 2 buttons light was not working (Multi window key and back key) so on 31st may i again visited at service centre and tell my issue so they take my for done some software and wasted my 2 hours and inform me that my motherboard need to replace so i told that this is the new phone and in the new phone if there is motherboard issue so i need replacement so they denied rudely, so i inform them that keep my phone do whatever you want to do and resolve all the issue in my phone i keep my phone there for 3 days and on 3rd june i went there and take my phone again battery was too low so i can’t able to check my phone so i came back to my home do all the setting and i used it and after using the phone some time i observed that the sencer not working and screen touch is also not working smoothly and the speaker's voice is very low. I need a replacement for this phone request you to please help me to resolve this issue.

Regards,
Ankur. S. Kotasthane
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