[Resolved]  Samsung India — wrist watch gear s3

Address:

759001

I hv purchased one s3gear wrist watch on last october. I also used it occasionally specially functions thats means i hv used it for very few days.. Recently i found a spot on one corner of dial which never visible if it has black dial in background. Recently i tried to change it to customize wallpaper but regularly it is showing unknown error at that time i got to know about the spot. When i raised the defect at customer care who have no experience on watch related issue they told that as for our technical team that spot is for external issue it is not cover under warranty. I hv astonished without missed used by me and anyone howcome they sure about the defect? As i did not verify the watch at the very mument i had purchased. I thought that the spot is may be a style. When i compare the watch with my friend then i got know abot the defect. Also the customize option is also not working since first day... Please help as i am a innocent customer who is a strong believer on samsung brand otherwise i hv lost my faith on this for ever. I think u all got my point if within warranty period i am suffering then what about other buyers.
Iwant my watch either repire or replace. And all software problem also need to be cured.