[Resolved] Samsung India — wrong product

krishna Zade

from Pune, Maharashtra

Address:

Nagpur, Maharashtra, 440016

I am krishna zade on sep 9, 2017
I orderd combo of powerbank 25000 mah, pensrive 64 gb hp steel and on memory card 128 gb but when i open the box the item and quality are different. No pen drive in the package and mwmory card is 64 gb. And one duplicate quality no power bank
The deliveri code is[protected] cib805429
Pl return the product as soon as possible

My mob no is [protected]

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Oct 11, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd