[Resolved]  Samsung India — your customer care executive not providing service to my by your engineers

Address:

182201

It is therefore requested to your good self once again through email that i have registered thrice a complaint in your costumer care office. The complaint no for first time was [protected]. Second time complaint no was [protected] and third time complaint no is [protected] but till date no response is give neither your service engineers visit in my home to check the led tv. I received the message that the service engineer will visit to your home, the name mentioned in message of service engineer was rajinder mob no [protected]. I call him but he told me that i will come to check the led but he did no visit and check the led in my home. I once again call him and he told me that if the costumer executive call you, you should told them that the engineer visited and checked the led tv of 40inches. It is there fore i want to bring into your notice that such type of engineers you have appointed and they are going to destroy the name of company. It is therefore requested to you that please sought out the problem of my led tv and take action against your service engineers. They are not visiting nor giving best services to your costumers. My led tv is in guaranty period now. If you will not resolve this issue, i will file the case against you in the consumer court.