[Resolved] Samsung India — zookr online shopping | |||||
Zookr online shopping company cheating name on samsung duplicate product's. Please alert other wise he will damage ur name. I'm shiva prasad from bengaluru karnataka. Recently i purchased the basic mobile & samsung power bank combo in zookr online shop. (Advertisement showing in facebook) but when i received the parcel that mobile is dummy not even mother board and samsung duplicate power bank. I called the costumer care but nobody responding me. Zookr is sitting in india's capital delhi and cheating peoples all over india. Please take legal action and save innocent people like me. He's address: zookr Sharma colony, budh vihar, phase 2, delhi, new delhi:110086 Contact:[protected] Email:[protected]@zookr.in Gastin:[protected] Was this information helpful? | |||||
Mar 12, 2018 Complaint marked as Resolved My problem solved... Samsung India customer support has been notified about the posted complaint. Verified Support Feb 19, 2018 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller. Thanks & Regards, Customer Experience Samsung India Electronics Pvt Ltd (SW Asia RHQ) Mar 09, 2018 Updated by Shivaprasad3330 Zookr online shopping company cheating name on samsung duplicate product's. Please alert other wise he will damage ur name. I'm shiva prasad from bengaluru karnataka. Recently i purchased the basic mobile & samsung power bank combo in zookr online shop. (Advertisement showing in facebook) but when i received the parcel that mobile is dummy not even mother board and samsung duplicate power bank. I called the costumer care but nobody responding me. Zookr is sitting in india's capital delhi and cheating peoples all over india. Please take legal action and save innocent people like me. He's address: zookr Sharma colony, budh vihar, phase 2, delhi, new delhi:110086 Contact:[protected] Email:[protected]@zookr.in Gstin:[protected] Now he started cheating in name of PICKRR technologys Pvt.ltd Not getting any refund. Now he's number switched off  | |||||
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Samsung India Customer Care's response, Mar 13, 2018
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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Thank you for ur feedback
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd