[Resolved]  Samsung — Microwave oven

Within a year of purchasing the oven it stopped working. Date of purchase 18th August 2021.i complained on 11 August 2022.tecnician visited the same day and said some parts have to be ordered . Hee wanted the visiting fees, but I reminded him that the oven is still under the guarantee period. He didn't turn up after that day. I spoke to customer care and i get the same reply daily saying that your complaint is on high priority. To this day no one has turned up
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Sep 21, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Aug 17, 2022
Updated by qudsiya kauser
An e mail too was sent to which I got the reply. I fail to understand why isn't anyone turning up for repair.

Aug 18, 2022
Updated by qudsiya kauser
No action till now . Instead got an sms that my service request no [protected] will be cancelled
Verified Support
Aug 21, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
Complaint comments 

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Still no action has been taken. I just got an sms that my service request no [protected] will be cancelled

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