[Resolved]  Samsung — misbehave and broke a working appliance by employee purposely

Address:New Rani Kudar, Kadma Thana Road, Jamshedpur, 831005

On 11th april my washing machine stops working, so i called samsung service center to take a look for this issue. Next day, two people come to my house to repair my machine and, due to the water issue we weren't able to confirm whether it's working or not so they told us that we have 1-month time for free repair. Next day, my machine broke again after a single use. We call them for 5 consecutive days for the issue, but they didn't bother to help us after calling them several times they send someone and that employee not only misbehave and broke our machine.
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May 25, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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