[Resolved]  Samsung — mobile is heating like microwave

Address:Faridabad, Haryana, 121003

Dear concern i have purchased your latest a5 2017 mobile, i was facing some problems then i visited to samsung center, they have taken the mobile for quality check which took 48hrs, and after 48 hrs i got a call that sir your mobile is formatted and working fine, i asked him what was happend why the mobile is heating like microwave, then the beautiful reply came from customer care (Sir our mobiles hit upto 48-degree but it wont blast), i told him while riding on bike its heats too much even i put my mobile in my bag, he replied it is natural,

I just wanted to no what is my fault, i have done a very big mistake of my life that i switched from i phone to samsung, because my friend suggest me to by this phone i have bought this mobile for 28990 /- and i am not going use this mobile because it can blast any time, even i will suggest to my friends to don't use samsung products
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Oct 19, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

still no call
Samsung India Customer Care's response, Oct 14, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
[protected]-
[protected]

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