[Resolved] Samsung Mobile — swollen battery

Sunita Marwaha

from Pandua, West Bengal

Address:

Kolkata, West Bengal, 700020

I purchased a samsung a7 mobile on march'16. The battery has swollen so much that the back cover has opened up. I am forced to discard the phone in 1 year 6 months. A similar thing had happened to my samsung s6. We always hear samsung and iphone battle. My iphone 6 s which i have been using since its launch is giving fantastic service till today. Samsung phones are so short lived. Kindly take note of my complaint. I spent 30000/ on this fone.

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Oct 31, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2017

Samsung India Customer Care's response Dear Sir/Madam,

Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.

Thanks & Regards,
Samsung India Electronics Pvt Ltd