[Resolved]  Samsung — My Samsung M31s smartphone stopped working suddenly after updating to 12 Android

My Samsung M31s smartphone stopped working suddenly after updating to 12 Android, giving constant screen freezes and restarts. Tried factory reset and issue is still same. I saw most of the M31s user is facing the same issue after 10-15months . This is clearly a manufacturing defect and needs to be rectified by Samsung. visited service center but they said most of the m series phone is facing the same issue and had to get the motherboard replaced. It may cost around Rs9800. This is the manufacturing defect which we can't bear. you should take action on this.

Serial Number: RZ8N800TWFP