[Resolved] Samsung — New installation of windfree split ac

[Resolved] Samsung — New installation of windfree split ac

A Alimohammad08 Jul 24, 2021

Windfree AC purchased on 15th July from Samsung shop. Samsung customer care confirm on all windfree models installation is free. Got AC delivered on 18th July. Logged AC installation request in samsung customer care on 19th July. Assured it's a free installation. Service center called on 20th July and said installation is not free and denied installation. Logged multiple complaints in samsung customer care and everytime assured fre installation will happen soon. Still waiting for resolution from Samsung. Was this information helpful? No (0) Yes (0)
Aug 26, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 24, 2021 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd
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