[Resolved] Samsung — No confirmation on refund of cancellation order

Tejas Pathade

from Pimpri, Maharashtra

Jul 18, 2022

Address: Online

Hi Team,

I have ordered washing machine on 9th July from Samsung Android app. And it was supposed to be delivered me on 11th or 12th. But due to poor service it got delayed. On 14th, I requested fir cancellation and it was approved on 15th. But on same day I got a call from Delivery partner but I refused the delivery on call only. But still product status is not updated and even the refund not initiated. Please look into this matter.

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Aug 21, 2022

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2022

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung