I ordered Samsung galaxy Book 2 pro 360 laptop along with Samsung galaxy buds pro on 24th June, 2022 and paid an amount of INR 123722.00 I cancelled my order on 25th June, 2022 because I decided to order lower variant of the laptop. On 1st July, 2022 I got an email from Samsung that my refund of amount INR 123725.00 has been initiated, On 08th July, 2022 I got a refund of 997.00 which was of Galaxy buds. Both of the products never got dispatched.
I want them to process my refund of INR 122725.00 on immediate basis and I want to claim amount of INR 200000.00 for all the mental harassment by all Samsung executives by false commitment and making me beggar for my own money. This incident has affected my personal and professional life from 32 days.
I am not able to attach whatsapp chats and emails which shows what I am going through.
Order Id: [protected]
Name: Malay Thakkar
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