[Resolved]  Samsung — Pathetic quality phone from samsung

Purchased a Samsung phone(Galaxy F41) in oct. 2020.
Since last 4-5 months, immediately after the warranty period was over, I started facing issues of getting "switched off" on it's own "now and then".

Initially I thought that there might be some power issue because of which it is getting switched off on its own now and then. But 2 days back, it stopped working all together and got "DEAD". Went to the mobile shop and came to know that the "IC" of the phone is faulty and will be replaced which will cost around 6500/- plus service charges plus GST. Also came to know that this problem is very common in most of the "F-series" Galaxy phones from Samsung.

What I want?
I want the replacement for the same and that too free of cost.

Really couldn't expect this from Samsung India
+2 photos
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Sep 19, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 15, 2022
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung!

Kindly share your registered contact number/ Email address to assist you further.

Best Regards,
Samsung
Sep 19, 2022
Updated by Aruna Gupta
email id : [protected]@gmail.com
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