[Resolved]  Samsung — Poor service from samsung service center Noida

First Name :Dharmendra
Last Name : Sikriwal
Email Id :[protected]@gmail.com
Contact Number :[protected]
Request type : service request
Product Model Number : RT39K5518S8/TL/2016
Product Serial number :0DV94DBH500409Z
Address : Flat no N1003, Prateek Laurel, sector 120, Noida, UP

I had a horrible experience with Samsung Service Centre, Noida for the repair of my Fridge. Since March 2022, I have been following up with this service centre but their engineers have not been able to resolve the cooling issue of my Fridge. I am mentally harrassed due to their poor service and still my issue in Fridge persists. I need an immediate resolution of the issue of my Fridge and Samsung should compensate for the repair charges taken from me. I am extremely disappointed with the Samsung Fridge as their service centre is pathetic.
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Jul 5, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
May 28, 2022
Updated by Madhu Sikriwal
I had a horrible experience with Samsung Service Centre, Noida for the repair of my Fridge. Since March 2022, I have been following up with this service centre but their engineers have not been able to resolve the cooling issue of my Fridge. I am mentally harrassed due to their poor service and still my issue in Fridge persists. I need an immediate resolution of the issue of my Fridge and Samsung should compensate for the repair charges taken from me. I am extremely disappointed with the Samsung Fridge as their service centre is pathetic. Do the needful immediately.
Verified Support
May 30, 2022
Samsung India Customer Care's response
Dear Customer

Greetings from Samsung!

We would like to inform you that your case is already running with our concern team.

We assure you that our relevant team member will contact you as soon as possible.

Kindly wait for the response from them.

Best Regards,
Samsung
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