[Resolved]  Samsung — Received a defective product and no replacement was provided though having DoA

I ordered Galaxy A73 5G from samsung official website on 10th July 2022 and was delivered on 14th July 2022. The display had a issue. I contacted with customer support team and they asked me to present DoA for the same. I got DoA and submitted to them via email a week ago. But there is no update since a week. I'm asking them everyday and they say the same thing that they will update within 24 hours. It's been a week since I have submitted all required document. I just want my replacement as soon as possible.