[Resolved]  Samsung — refrigerator

Address: reliance digital, Phoenix velachery, Chennai, Tamil Nadu, 100

I had purchased a refrigerator sbs 700litres from reliance digital phoenix from day one from billing with reliance and processing with hdfc i have been having issues. No invoice nor hard-copy of bill was given to me till date i don't have. Vignesh from reliance digital their so called experienced engineer was sent for demo and installation. He just opened the box and took 2000from me for thevstand and left i had lodged a complaint with samsung customercare and reliance office too on same day. It was to deaf ears. He had switched on the fridge before leaving. The next day i had noticed ced droplets of water around the vent and vegetables were getting stale and rotten i had made a couple of calls to samsung customer care and reliance office too. It was a very bad experience to an engineer home. Aftef my repeated calls i was put thru for a reliance engineer for a demo on sunday. He had informed me it's an internslissue, the samsung has to deal. It's frustrating to know from day one it has been a problem for which i had complained many a times to samsung customercare. Y should i put up with a fridge which has issues from day one... My experience has been horrible and frustrating... Regards meenal narayan