[Resolved]  Samsung — Refrigerator

Address: 2H-58 N.I.T. Fraidabad Haryana, Near Lakhani Dharamshalla

It is requested to you that i have but Samsung 770ltr refrigerator . Now i am very much disappointed with quality after two month is can not working properly from last week a very foul smell comes from the refrigerator i complaint continue and company sending every time new Engineer but he cant able to solve my problem my complaint no was [protected]. Today engineer open from back and we saw wire is cutting from inside। I am shocked to see how wire is cut from new refrigerator it is my request to you please give me new refrigerator the problem is not going to be solve। How much days we suffer from this problem। I am attaching the wire cutting image also and try to attach video also if possible
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Aug 27, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2022
Samsung India Customer Care's response
Dear Customer

Greetings from Samsung!

We would like to inform you that your case is already running with our concern team.

We assure you that our relevant team member will contact you as soon as possible.

Kindly wait for the response from them.

Best Regards,
Samsung
 
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