[Resolved]  Samsung — Refrigerator / refund not received even after 12 working days

Address:Samsung india, DLF Centre, Sansad Marg 6th Floor, New Delhi 110001, India

I have ordered a refrigerator from samsung shop on june 22nd, it has been cancelled by samsung itself, the reason was 'no stock available'

They said they have initiated the refund on 23 june, and whenever i contacted samsung customers care for the refund they were angrily spitting me with their 7-10 days refund policy.

Today, july 8th, they have failed to fulfill what they have promised, i am not recieved my refund of 24040 Rs.

I have mailed the ceo department, service head, and contacted all the available sources, but i did not recieve any refund or valid responses.

Because of this order from Samsung, I lost my reputation and became financially unstable
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Aug 11, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
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Comments

Samsung e-shop is a fraud company, never purchase anything from samsung e-shop also file police complaint against company.

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