Samsung — Refund amount not received

I had ordered a refrigerator from Samsung but received a damaged order. I placed a return but Samsung promised to give 10% of amount as compensation! I agreed to them but it has been 2 months now and I have not received any refund. After multiple follow ups now I am forced to raise a complaint!

Order ID : [protected]
Ticket IDs: 61786314, 64277971, 65032993

I wanted to complaint against Samsung as I trusted them and revoked my return and feel betrayed and this is my only hope!
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Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2022
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung!



Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.



Best Regards,

Samsung
Aug 29, 2022
Updated by Jeetpb22
No resolution yet!! call on every center of samsung center!!
Aug 29, 2022
Updated by Jeetpb22
just for record samsung fraud!!

Sep 04, 2022
Updated by Jeetpb22
Samsung,

My contact number : [protected]
Email id: [protected]@gmail.com
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