[Resolved] Samsung — Refund issue from samsung

[Resolved] Samsung — Refund issue from samsung

K Karunakar Reddy Patlolla from Hyderabad, Andhra Pradesh Aug 25, 2022 Aug 30, 2022 This thread was updated on Aug 30, 2022

I have ordered Samsung tab A7 Lite from samsung store app on mobile on 02nd august 2022. Estimated delivery date was 4th August 2022, but it didn't shipped yet till 4th August 2022. So I have cancelled the order and got mail from samsung regarding the refund will be credited within 7-10 business days. Till date 25th August 2022 i didnt received my refund. Called customer support and mailed them regarding the issue but no proper response from them. Customer support people says "we have escaped the issue from our end, you will receive information within 24 hrs", but i didnt received information on the issue. Order Id: [protected] Ticket Id:[protected] request for refund delay ) +1 photos Was this information helpful? No (0) Yes (0)
Nov 7, 2022 Complaint marked as Resolved The issue has been resolved and I received my refund Samsung India customer support has been notified about the posted complaint. Verified Support Aug 27, 2022 Samsung India Customer Care's response Dear Customer, Greetings from Samsung! Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further. Best Regards, Samsung Aug 30, 2022 Updated by Karunakar Reddy Patlolla patlolla.[protected]@gmail.com Mobile : [protected]
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