[Resolved]  Samsung — Refund of cancellation of Book cover keyboard for samsung tab s7FE

First of all there is no provision for cancelling any order placed on samsung india website, I had to refuse the delivery for cancelling then after 4-5 days on 24/05/2022 i have received the mail of cancellation and in mail it was mentioned that i will receive my refund in 7-10 working days, its been more than a month when i am posting this. Every time when i call samsung customer care they will say your refund is processed you will receive your refund within 24-48 hours, today when i called what they are saying is "your refund is not processed yet and i have mailed to concerned department regarding your complaint they will process your refund as soon as possible". so these persons (customer care) either they are lying to the customers or they don't know anything or so called concerned department is not doing there job. and just for information order was placed on 29/04/2022.
my order no is [protected]