[Resolved] Samsung — Refund or return

[Resolved] Samsung — Refund or return

S Sri@B

I purchased Tab A7 from samsung shop. But I received a product with hardware problem ( camera &display problem). So I approached service center and they issued DOA certificate on 06/06/21and I gave back my product to them . Till today I didn't get any response from samsung. So many times I approached through customer care and mails, but no response. They are not returning my money or they not giving new product. My order no:[protected]. Name: B Srinivas, vijayawada, A.P Was this information helpful? No (0) Yes (0)
Aug 27, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 20, 2021 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd
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