[Resolved]  Samsung — Refund payment

I ordered Samsung Galaxy F23 from samsung shop app on 14th May 2022 and it got approved Just when I bought I cancelled the order at to buy Galaxy M33 5g. The order ID is [[protected]]. Today is 9th June, 2022 but I still haven`t got my refund back and it is not even initiated yet. I mailed to customer care and even called on toll free EveryDay. They said they will return it in 48 hours but still no refund I am a middle class person who lives on the edge of the bread. I ordered a product costing Rs.15300/- first time in my life and this is the experience from top known company. I want my refund back. It`s a hard earned money.
Order ID: [[protected]]
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Jul 12, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 10, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
 
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