[Resolved]  Samsung — Refund status

Hi samsung team,
I placed an order for M12 from samsung shop, on june 30, 2022. The order was supposed to be delivered on july 4th but due to technical issues from samsung end, it was cancelled on july 5th and I was told i will receive the refund in 7 to 10 business days. I am following up until today 22nd july but no proper response about the refund. Every week i receive an email stating refund will be issued in 7 to 10 days. This is not fair samsung being a big conglomerate. No responsible answers from customer care team as well.

Order number : [protected]