Samsung — Restart issue with freezing and logo on the device

Konnurmath

Aug 17, 2022

Address:

Near mallikarjun Galli Hunnur 587119

I have bought Samsung galaxy M31s in 17/Nov/2020 after that phone is working well and the best after in the month of October 2021 I have found the restarting issue. then I visited the customer service they have replaced the motherboard.
Now after the Jun update I facing the same issue with freezing the phone and restarting again and again
I went to customer service they said the motherboard is dameged and you have to 8to9k rupees.
Please help me Samsung I trusted in this brand for many years but now a days the lots of people not believe in Samsung brand
Please help ( I am a student and am not having such money )

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Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2022

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung

Aug 22, 2022

Updated by Konnurmath [protected]
[protected]@gmail.com