Samsung — Samsung galaxy f41

Samsung — Samsung F41 Samsung logo screen

COIMBATORE
AUGUST 2022
I have purchased the Samsung F41 mobile on DECEMBER, 2020.

Recently the phone got turned off and got struck at Samsung logo screen I took the mobile to service center they informed that there was motherboard issue and needs replacement which costs almost 7500 rupees.
Many people of various models of Samsung have been this facing this issue after a software update pushed by Samsung.
They have been raising their issues in Twitter.
Company hasn't even accepted this issue.
Due to a faulty processor and a bug filled update, the phones are to be repaired.
Why should a consumer pay almost half of the cost price to repair price in 1 year due an issue from company end.
Please accept that issue and atleast make arrangements for the phones to repaired free of cost.WE HOPE THE SAMSUNG COMPANY GIVES PERFECT SOLTION FOR THIS ISSUE...
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Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2022
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung!



Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.



Best Regards,

Samsung
Sep 24, 2022
Updated by dhanasekaran mylsamy
my mail id is [protected]@gmail.com
ph nr [protected]
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