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Samsung — Samsung galaxy M21

My samsung galaxy m21 bought on july 2020 is autorestarting after doing the update from samsung. I had given it to their authorised service centre in pala, kottyam kerala on 21 june 2021.They assured me to give it with in 1 week.But its now 5 weeks had gone and they didnt give it.They are telling that samsung is not giving the spare sparts for it. They hadnt given me even the service request number till now.Even a company lke samsung is not able to solve the problem within this time and that too caused because of their fault, then why should we choose for samsung
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Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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