Samsung — Samsung galaxy m31 motherboard

Address:9, SONACHALAM STREET

Hell sir/madam
I will by samsung galaxy m31s in October 2020 he works good and I enjoyed but last month's, I have information/message from samsung your have updated new version on your phone. I will click the updated button and phone is updated in 75% and then switched off and the phone is automatically switch off and on switch off and on... Continuous., I take my phone and go to samsung mobile care in Salem he telling this is motherboard fault you replaced motherboard motherboard rate is (7, 600) I will return sadly because I don't have enough money. One week going I will saw my relatives and then he aoso says same problem in galaxy m31 model phone I searching what I do and suddenly I saw internet on this issues many people have this problem. I searching the internet whare I complind the problem and got consumercomplaints.in I will complaint in now please help me sir/madam please take action thanking you
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Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
Jun 08, 2022
Updated by Ashok hearshmetha
[protected], [protected],
[protected]@gmail.com
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