Samsung — Samsung galaxy m31 motherboard

Address: 9, SONACHALAM STREET

My samsung galaxy m31s is last month he showing update your phone latest version I also updated the phone he updating 75% and then phone is automatically switch off and restarting and switch off automatically and then finally hanging the phone and stopped., next day I will go to samsung service center (salem city, tamil nadu) and the that machanic telling this software problem I will put software and then you use ., I waighting and then he telling this is motherboard fault you must change phone will ready ., I will argue the machanic I bye the phone 2020 October how the sudely faulty ... I asking phone is normally working that good condition you release the new version update I will update the phone therefore the phone will be going faulty condition...
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Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 10, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
Jun 11, 2022
Updated by Ashok hearshmetha
[protected]/[protected]@gmail.com
 
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