I bought S9+ in Feb 2020.
Suddenly one week back The screen is all green lines without any damage, Confirmed by the Samsung service center on Jul 3rd, 2021.
And, this issue is not only faced by me but also many s9, s9+ and s10, and other galaxy devices, You can find many such cases by just simply googling Samsung galaxy s9+ green screen
issue(https://r2.community.samsung.com/t5/Galaxy-S/Samsung-s9-plus-green-screen-...⇄
And this issue is faced just after the warranty expires
I think this is a strategy followed by Samsung to increase service center revenue.
I hope this shouldn't be true if you help me.
So, I was trying to contact the customer service supervisor for a free replacement(because the customer service executive assured me that if there is no physical damage we will do a free screen replacement).
But after multiple callback requests also they are not calling back, Only because the fault is on your side.
They are simply closing those requests without even contacting me,
So, Now My only hope is you, sir
Please help me and rectify Samsung service insider failures
Complaint number:[protected]
Some Call back request id's: [protected],[protected]
Service center job sheet bill no: [protected]
I hope u will understand my concern and your company's internal problems as I mentioned and resolve my issue.
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