[Resolved] Samsung — Samsung level u headset problem

[Resolved] Samsung — Samsung level u headset problem

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Since October 2020 I have been complaining about my headset problem. Inspite of my complaint to consumer forum, samsung India is still responding that they are working on my complaint and asking me to wait for a resolution. Someone from samsung india called me and said this headset level u cannot be covered under warranty and I find it as a delaying tactics as my warranty is getting expired on 29th Nov2020. Think I am simply wasting my time by complaining to samsung India and also to the consumer forum. Enough of this wasting time and the mental agony, tension that I am going through. Either samsung india or consumer forum is going to help me in resolving this issue. +1 photos Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Nov 09, 2020 Updated by [email protected] I have commented that complaining to consumer forum has not helped in resolving the issue. No reply from samsung till now. Verified Support Nov 09, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd
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