Samsung — Samsung m21s display pink patches issue no any physical damage

Samsung — Samsung m21s display pink patches issue no any physical damage

S shanmugam86 from Pondicherry, Puducherry

Hi Team, Case Number: [protected] Very worst experience and Samsung brand also I bought Samsung M21s on 20 Jan 2021 and it's not even six months old suddenly I saw pink and purple patches on the screen and it's started spreading everywhere. I reached to Samsung authorized service center and they said it's not covered under warranty. They are asking 5k to replace the display. I'm totally frustrated and I don't know exactly what caused this issue. It's a new mobile not even a single scratch on the mobile. I saw Samsung community forum I think it's on going issue. I repent buying Samsung mobile. Not only my mobile samsung forum maximum modal same problem number one fraud in samsung mobile Was this information helpful? No (1) Yes (0)
Samsung India customer support has been notified about the posted complaint. Jun 15, 2021 Updated by shanmugam86 first small dot only showing after one week increase pink color in display so due to service center not available in lockdown period Jun 18, 2021 Updated by shanmugam86 complaint Number : [protected] still now no any response Samsung customer support Verified Support Jun 20, 2021 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd Jun 21, 2021 Updated by shanmugam86 Samsung customer care given new complaint number : [protected] date : 19/06/2021 same complaint and case registration date : 12/06/2021. Jun 21, 2021 Updated by shanmugam86 New service Request No: [protected] Date :21/06/2021
Add a Comment	Share
Submit Close