[Resolved]  Samsung — Samsung M31 auto-restarting again and again

I bought Samsung M31 in August 2020. I have been facing this auto-restart problem for three days. I visited the Samsung Service center where I was asked to pay 7/8k as they said the motherboard needs to be changed, and that it is a problem from Samsung's side only. They said they are hearing this problem daily and in frequent amounts.

If this is the company's issue, why will we pay this big amount for it? Samsung should provide free service for this.

Action needs to be taken asap.
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Aug 28, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
Jul 17, 2023
Updated by Vidushi Bamnotey
[protected]@gmail.com here is my email id.
 
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