[Resolved]  Samsung — Samsung M31S

Firstly i have been suffered a lot with this phone that is Samsung M31S and i have been faced many problem with this phone and as of now i have invested 10k for the replacement due to the motherboard and display problem and As recently 3 months back my phone was not yet starting and its hanged at Samsung Logo and as i visited nearest service centre and so i need to change EMC of the phone and then yesterday again i have the same problem with the phone and service centre people said that its motherboard issue and its cost too much and iam requesting you the replacement of motherboard and see as a student because of your company fault we are facing issue and unnecessary we need to give money for service and repair

and
iam requesting you sir/madam please exchange with the new phone or Mother board problem and as you say warranty period is over and still facing the issue
and this is most critical problem not to me also many people those who bought the samsung m31s problem and iam requesting you to look over the matter

#samsung
#samsungIndia
Was this information helpful?
No (0)
Yes (0)
Sep 4, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18897
    Pending
    0
    Resolved
    11183
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information