[Resolved]  Samsung — Samsung mobile - Galaxy M31S

Hello Team,
I have bought a Samsung Galaxy M31s phone, through Amazon in oct'2020.Soon the warranty period was over, the phone has started to restart without any reason. Initially the issue wasn't persistent & frequent, but then for no reason for any application, the phone restarts.it reboots & sometimes dosen't even start up. The mobile is RESET several times & as well factory reset, but with no use.
After careful check-up & with service, we know the issue is with motherboard. seems, the issue is common in this series & several have raised concern.
All details attached. It's just over 1.5 yrs & the phone is not working. I have always been a Samsung customer, bought several phones for myself & family.considering that, Samsung is reliable, I would like to hear back from you.we have many appliances from Samsung as well. I have faith, i'll hear from you soon from you.
Let me know, if you need further information.
rgds, Kiran[protected]