[Resolved] Samsung — Samsung Problem in m31s

chandra.tip

from TIPTUR, Karnataka

Jun 3, 2022

Address:

179 BEHIND SHDAKSHARA MUTT, Tiptur 572201

In 2020 August month I brought a samsung galaxy m31s with my savings as I thought samsung mobile phones are reliable and i can use it for 3 -4 years without any complaint but i am facing a lot of problems in phone as it get freeze every time and restart automatically. now its completely stuck in bootloader with company name /Model name. When a visited the nearby samsung care, they said it's repairing cost is 7900 . they have to replace board. It is the worst situation for me.

why Samsung release faulty model and cheat people.

Samsung care ticket number- [protected]
Name : Chandramohan
Ph No- [protected]

Was this information helpful?

No (0)

Yes (0)

Jul 8, 2022

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2022

Samsung India Customer Care's response Dear Customer

Greetings from Samsung!

We would like to inform you that your case is already running with our concern team.

We assure you that our relevant team member will contact you as soon as possible.

Kindly wait for the response from them.

Best Regards,
Samsung