[Resolved]  Samsung — Samsung Refrigerator 415 Liters.

Address:

Dee Kay Vision Sco 374, Sector - 35b, Chandigarh], 4665454, 5075353, 5075454

Fraud seller. Dee Kay Vision Sco 374, Sector - 35b, Chandigarh], 4665454, 5075353, 5075454 — Samsung Refrigerator 415 Liters.

Do not purchase any product from DEE KAY VISION. The product shown is different and delivered is different. Complete payment of Rs. 45000 taken in advance. No hearing of customer. I have informed and visited the seller. Informed in writing to the CEO, The Support Head, The service Head, the grievance department, the customer care, but no one did anything. SAMSUNG - A BIG FRAUD COMPANY.

On the contrary I received a call form SAMSUNG TECHNOLOGIES and I informed him everything in detail. He said I am confused. This is a case of HARASSMENT & FRAUD and that caller converted this case to confusion. I again repeat, do not purchase any product of SAMSUNG from DEE KAY VISION. A huge fraud in SAMSUNG products. No listening of the customer. Finally on 12.02.2022, I have sent a mail to all the concerned departments of SAMSUNG that I will not purchase any product of SAMSUNG in future and I am not interested in any further transaction with any department of SAMSUNG. This message is to inform the innocent customers like us not to purchase any product of SAMSUNG from DEE KAY VISION. The customers are paying in faith and in return no one listens to them. A fraud seller of SAMSUNG products.

I have purchased a new Samsung Fridge 415 Liters on 17.01.2022 from DEE KAY VISION SCO - 374 SECTOR 35 B CHANDIGARH. On the same day, I have did the survey. The Samsung fridge I was shown in showroom of the seller contains a 10 year warranty sticker. He asked 45000 for the same model. I have paid the complete amount in advance. The fridge I have received in my house does not contains any 10 year warranty slip on the fridge. The seller also informed me at the time of purchase that a one year insurance will also be given to us. Today, I have called the customer care no. (Customer care no. of Samsung) and informed him everything. The Samsung person informed me that I have to personally visit the showroom in Chandigarh and ask them the same. I have called the showroom person on phone and informed him everything. He assured me that he will provide me with the required item. I immediately visited the showroom and I was surprised after seeing the insulting behavior of the showroom persons. I have shown them the paper of the fridge and informed them for my visit. They refused me immediately again and again. See how fraud and insulting behavior of the samsung product dealers. They said that there is no need for the sticker. I asked them why you called me on showroom then. This is a clear case of HARASSMENT. I am not happy with the dealing of the Samsung products dealers. I have paid thousands of ruppees and what I get in return. A clear fraud behavior of Samsung dealer. Now I have paid the complete amount and I have incomplete product withy me. Neither I have any information of any insurance and neither there is mentioned on fridge that how much warranty the compressor or other things contains. Fraud dealing by the seller. Today, after asking again and again, he signed and stamped the warranty card. He was informing me that there is no need of any warranty card. Only show the bill thats all. Then why Samsung company is providing the warranty document to be signed from the dealer. See what we are suffering. I want to purchase a new washing machine of Samsung also, around 10Kgs but now I have postponed the same after watching the behavior of the dealer. I am highly harassed and disturbed.