[Resolved]  Samsung — Samsung s20 plus (display issue by software update)

Address: N53 1-32-1 patil nagar cidco nashik 422008

My display is not working after the software update.
i had a talk with Samsung customer service. i ask them my phone is not in warranty they said we will give one time screen replacement. after that i visited Samsung care, and after 5 days i called them for the status. Now they are saying your phone having some damages, but the damages are too old and screen having zero damage.
i repaired my phone 6 months ago, you can check history.
i invested cash 50, 000 inr for the phone and i want screen replacement or give me my money back.
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Sep 21, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
 
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