[Resolved]  Samsung — Samsung Samsung F41 Auto reboot and Motherboard problem

Address:Udaipur Rajasthan

Samsung — Samsung F41 Auto reboot and Motherboard problem

I have purchased the Samsung F41 mobile on December 05, 2020.
Since last week i have been facing auto reboot problem,
I contacted Samsung support team they suggested some temporary measures that worked for that day. From next day reboot issue continued.
Recently the phone got turned off and got struck at Samsung logo screen
I took the mobile to service center they informed that there was motherboard issue and needs replacement which costs almost 8000 rupees.
Many people of various models of Samsung have been this facing this issue after a software update pushed by Samsung company hasn't even accepted this issue.
Due to a faulty processor and a bug filled update, the phones are to be repaired.
Why should a consumer pay almost half of the cost price to repair price in 1 year due an issue from company end.
Please accept that issue and atleast make arrangements for the phones to repaired free of cost.
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Aug 8, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
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