Samsung — Samsung selling used phone as a new phone.

Hi,
I purchased Samsung galaxy s22 Ultra 512GB via its official website, they delivered a used phone. When I opened the box and switched on the device. It directly went to home screen instead of welcome page. Also when I checked the device there is one galaxy buds(336c) Bluetooth device paired in that phone. I went to service center they confirmed the Bluetooth model is not released for public and sometimes factory people might use the products. I escalated to CEO level, but no one care about their customers. Also the executives confirmed the phone activation on[protected] at 9.04.53 am. But they delivered the product only in the afternoon 2.35pm. This is completely cheating. That's why I raising my complaint here.